Obayashi Code of Conduct
Obayashi’s Three Pledges 三箴（さんしん）
Quality Efficiency Value
良く [Yoku] 、 速く [Hayaku] 、 廉く [Yasuku]
Toward a Brighter Future
A satisfied smile is a sure sign of a brighter future. Whether our customers, partners, neighbors in the local community, or the children of the future, Obayashi’s goal is simply that, to make people smile. As a good corporate citizen, we want to bring a smile not only to every face, but to the whole wide world.
Shaping the Times with Care
Construction companies shape the world like no one else can, creating unique and timeless spaces that bridge the past, the present, and the future. As Obayashi professionals, we are each determined to bring sincerity, courtesy, mindfulness, and enthusiasm to everything we do. In every construction process, and in every business practice, we feel the keen sense of responsibility of people who are building a new and better world.
Responsibility to Customers
The social expectation toward the construction industry is to contribute to the improvement of the quality of people’s life as well as to economic development. In addition to the companies from whom we receive orders directly, we consider users of the buildings, surrounding communities and society as valuable customers. It is our responsibility to satisfy customers by meeting their needs and expectations through utilization of our full competence based on technology and experience cultivated over the years.
Obayashi Quality Policy
We construct high-quality buildings and infrastructure that our customers can use with a sense of security, comfort, and confidence. We continuously seek to improve our technologies and increase customer satisfaction, recognizing that quality is the key to enhancing our credibility and ensuring further growth.
Our Four Approaches toward Total Customer Satisfaction
We have made consistent efforts to respond to the needs of our customers. We intend to achieve Total Customer Satisfaction by following four approaches: “Quality” delivered throughout the process of designing and building works, “Technology” offered to meet varying needs of customers, “Safety” at construction site, and “Risk Reduction” that supports customer’s BCP.
Responsibility for the Environment
We rank environmental efforts as our most important management issue to fulfill our social responsibility. Therefore, we aggressively promote them throughout the entire Group. To this end, by carrying forward with “environmental risk management and compliance with law,” “environmental conservation” and “commitment to environmental business,” as well as “collaboration with stakeholders,” we aim to raise the level of society’s confidence in us and increase our opportunities to engage in environmental activities.
Obayashi Social Responsibility Policy
The Obayashi Social Responsibility Policy guides our efforts to contribute to the realization of a sustainable society as a good corporate citizen.
In the spirit of the Universal Declaration on Human Rights, we respect fundamental human rights and do not discriminate based on race, gender, nationality, religion, social origin, disability or other distinction.
Together with Our Employees
Business activities are supported by every employee. In complying with the company philosophy of “respecting personal quality and developing individuality” and the objectives of creating a energetic company, making a comfortable work environment and having employees who practice a code of conduct, we want Obayashi to be a company that all employees feel proud to work for and can express their personalities and abilities freely.
Health and Safety
We regard the safety of construction sites to be a top priority. We established a Safety and Health Commitment to “ensuring the safety and health of all workers at construction sites and to creating comfortable workplace environments.”
Teaming Up with Suppliers
To deliver quality that is worthy of customers’ trust, it is essential to work closely with suppliers. We always strive to build a solid partnership with all suppliers.
Responsibility to Shareholders and Investors
We are focused on the growth of corporate value so that shareholders may appreciate the return on their investment. Our distribution policy is to maintain a stable dividend payout ratio over a long period of time based on the performance of our business.
Compliance with the law is a very basic component of Obayashi Code of Conduct. Further, our corporate policy embodies our broader commitment to ethical business conduct. It is the responsibility of all of our emplyoees to apply high standard of ethics in their day-to-day business practices.
Obayashi Anti-Bribery Policy
The Obayashi Group and its employees must not provide, offer, or promise, whether directly or through a third party, any money, financial advantage, or any other item of value with the intention of influencing any act by a public official or any other party in his or her official capacity with the aim of obtaining business in an inappropriate manner or seeking improper financial gain.
We believe that transparency and soundness of business administration is critically important to gain a reputation as a dependable and trustworthy company, while establishing solid internal controls and operations.